Cancellation policy

Cancellation policy

  1. Right of withdrawal

1.1 The customer has the right to cancel booked appointments up to 24 hours before the booked appointment without giving reasons.

1.2 Revocation of the contract is no longer possible after the customer or a third party representing the customer has entered the meeting or after acceptance of the order. This applies in particular to orders for software development. The right of revocation expires with the appearance at the meeting or the placing of the order.

  1. Conditions for exercising the right of withdrawal

2.1 In order to comply with the withdrawal period, it is sufficient for the customer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

2.2 The declaration of revocation is to be sent to:

bytes Coding GmbH
Under the Hakenberge 5
37619 Bodenwerder
E-mail: info@bytes-coding.com

  1. Consequences of revocation

3.1 If the customer withdraws from this contract, bytes Coding GmbH shall reimburse all payments received from the customer immediately and at the latest within fourteen days from the day on which bytes Coding GmbH receives notification of the withdrawal from this contract. For this repayment, bytes Coding GmbH shall use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise with the customer; in no case shall the customer be charged any fees for this repayment.

3.2 If the customer has requested that the services should commence during the withdrawal period, he shall pay bytes Coding GmbH a reasonable amount corresponding to the proportion of the services already provided up to the time at which the customer has informed bytes Coding GmbH of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

  1. Special notes

4.1 The right of revocation shall expire prematurely if bytes Coding GmbH has provided the service in full and has only begun to provide the service after the customer has given his express consent and at the same time confirmed his knowledge that he will lose his right of revocation upon complete fulfillment of the contract by bytes Coding GmbH.

  1. Right of revocation for right of publication

5.1 The customer agrees that his projects or orders are publicly available for all to see on GitHub and other platforms that are for the benefit of bytes Coding GmbH.

5.2 An explicit written revocation is necessary to object to the publication. The revocation must be sent by e-mail to info@bytes-coding.com.

  1. Exclusion of the right of withdrawal

6.1 The right of revocation shall not apply to contracts for the provision of services in the areas of consulting, tutoring, graphic design and software development if bytes Coding GmbH has provided these services in full and has only begun to perform the services after the customer has given his express consent and at the same time confirmed his knowledge that he will lose his right of revocation upon complete fulfillment of the contract by bytes Coding GmbH.

6.2 Firmly booked lessons cannot be refunded. If a complete course is canceled, the current month must be paid according to the calendar date. In the case of a fixed number of lessons, it is not possible to cancel the remaining lessons.

  1. Revocation form

(If you wish to cancel the contract, please fill out this form and send it back to us).

An bytes Coding GmbH
Under the Hakenberge 5
37619 Bodenwerder
E-mail: info@bytes-coding.com

  • I/we hereby revoke () the one I/we () for the provision of the following service (*)
  • Ordered on () / received on ()
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only for notification on paper)
  • Date

(*) Delete as appropriate.

  1. Severability clause

Should any provision of this revocation policy be invalid, the validity of the remaining provisions shall remain unaffected.

  1. Amendment of the withdrawal policy

The customer shall be notified of any changes to this revocation policy in good time. They shall be deemed approved if the customer does not object within 14 days.

  1. Applicable law

German law applies.

 

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